RETURNS & EXCHANGES POLICY

At Summit Leotards, we want you to love your order. If you are not fully satisfied with your purchase, please review our returns information below.

RETURNS

Items may be returned within 28 days of delivery providing they are:

  • Unworn and unused
  • In original condition
  • Returned with tags, hygiene strip and original packaging intact
  • Free from marks, fake tan, makeup, perfume, deodorant, smoke or pet hair

For hygiene reasons, we are unable to accept returns on garments that have been worn, washed or had the hygiene strip removed unless the item is faulty.

NON-RETURNABLE ITEMS

The following items are non-refundable and non-exchangeable unless faulty:

  • Personalised leotards or apparel
  • Club orders
  • Custom-made designs
  • Sale or clearance items
  • Gift cards

Please ensure sizing, spelling and design choices are checked carefully before placing your order.

EXCHANGES

If you require an exchange for a different size, please contact us before returning your item so we can advise on availability.

Customers are responsible for all return postage costs unless the item is confirmed to be faulty or sent incorrectly by Summit Leotards.

We strongly recommend using a tracked postal service, as we cannot accept responsibility for items lost or damaged during transit.

FAULTY ITEMS

In the unlikely event that your item develops a manufacturing fault, please contact us within 14 days of discovering the issue.

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs where possible

Our team will assess the issue and advise on the next steps. Approved faulty items may be repaired, replaced or refunded depending on the circumstances.

Please note that normal wear and tear is not considered a manufacturing fault.

IMPORTANT FABRIC INFORMATION

Gymnastics leotards are performance garments and some wear is expected with regular training use.

The following are not considered faults:

  • Minor loss of crystals or embellishments over time
  • Piling caused by friction with Velcro, grips, mats or rough surfaces
  • General fading or foil wear through repeated washing and use
  • Fabric damage caused by incorrect washing or storage
  • Colour transfer caused by leaving damp leotards in bags

Certain fabrics including hologram, foil, mesh and sublimated materials are naturally more delicate and should be treated with extra care.

REFUNDS

Approved refunds will be returned to the original payment method used when placing the order.

Original shipping charges are non-refundable unless the item was incorrect or faulty.

Please allow up to 7 working days for returns to be processed once received.

RETURNING YOUR ORDER

To arrange a return, please contact our team before sending your parcel back.

Email: Sales@summitleotards.co.uk